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Global Paper Manufacturer
Sourcing Management Programme - Case Study
Situation



The client is a privately owned Finnish paper manufacturing company with a 2004 turnover of €1.4 billion and an annual production capacity across their global paper mills of roughly 2.5 million tonnes.

The client's product range is focused on wood-containing and recycled fibre based uncoated and coated printing papers, as well as newsprint. The Group is amongst the top four paper manufacturing companies in the world for the production of SC paper (super calendared paper) and LWC paper (lightweight coated paper).

Over the years the client had acquired various paper mills to create the current organisation. This led to a decentralised sourcing structure and limited strategic sourcing activities to a few key categories, addressing only a third of their total external spend of +€1.2 billion. The sourcing capabilities varied significantly amongst individuals across the four regions and were mainly of an operational/tactical nature. A clear and consistent strategic sourcing approach across the group was missing, supplier management activities were restricted and a long term and group wide sourcing strategy did not exist. The available sourcing resources were stretched and a cross-functional and cross-business approach was not evident.

Senior Management had not considered sourcing a key element to drive overall business performance and collaboration between mills and business regions were limited.
Solution

QP Group carried out an Opportunity Analysis and identified a strong business case for change. Based on the findings, a company wide Sourcing Management Programme was initiated to drive the required change and deliver significant benefits to the company. The programme was focused on the following key areas:

Category Management

The total spend was divided into 20 categories. Each category was assigned to a team leader and a cross-functional/cross-business team who, supported by a QP Group facilitator, were tasked to deliver agreed saving targets. A nominated sponsor provided the guidance for each team throughout the project. Education workshops, delivered across the entire sourcing function, enabled the teams to apply a consistent Category Management process. Utilising best practise sourcing tools and techniques the teams developed and implemented category-specific sourcing strategies delivering +€45 million savings.

Supplier Management

A Supplier Management approach was developed to enable the creation of category-specific Supplier Measurement and the management of key suppliers.

Sourcing Strategy

To ensure that the benefits delivered will be sustainable, a company-wide sourcing strategy was developed that:
  • Created a new sourcing organisation
  • Ensured appropriate focus by senior management on sourcing
  • Outlined development plans for key sourcing elements
All activities throughout the programme were enabled by rigorous Programme Management and a strong governance model, which actively involved the client’s senior management. This enabled a fast and successful delivery of the project.


Benefits

  • Development/implementation of clear and concise category strategies delivering savings of +€45 million
  • A new sourcing organisation with clear roles and responsibilities
  • A sourcing strategy with detailed objectives and activities to sustain the initiated change programme and facilitate added value to the overall company performance
  • Significantly improved internal communication network for sourcing across functions and businesses
  • Risk management to address category specific issues (eg market price volatility, assurance of supply and supply market consolidation)
  • Enhanced sourcing capability of individuals and a best practice Category Management process
  • Standard ways of working and approaches
  • A rigorous Savings Tracking mechanism
QP Group offerings used in this case:
  • Opportunity Analysis
  • Category Management
  • Organisational Design
  • Education and Facilitation
  • Supplier Relationship Management
  • Programme Management
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